{"id":190,"date":"2022-11-23T11:13:38","date_gmt":"2022-11-23T11:13:38","guid":{"rendered":"https:\/\/makeitrane.com\/blog\/?p=190"},"modified":"2022-11-28T09:10:04","modified_gmt":"2022-11-28T09:10:04","slug":"moving-enquiries-into-inbox","status":"publish","type":"post","link":"https:\/\/makeitrane.com\/blog\/moving-enquiries-into-inbox\/","title":{"rendered":"Not receiving emails into Inbox? Emails going to SPAM?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Add to safe senders list<\/h2>\n<p>To ensure messages from known addresses or domains don&#8217;t get moved to your Junk Email folder, add them to your safe senders list:<\/p>\n<p>Open your Safe Senders settings. <\/p>\n<p>Under Safe senders and domains, enter the email address or domain you want to add, and select Add. (for example noreply@yourwebsite.com)<\/p>\n<p>To add a mailing list to your safe senders, enter the mailing list under Safe mailing lists and select Add.<\/p>\n<p>Select Save.[\/et_pb_text][et_pb_image src=&#8221;https:\/\/makeitrane.com\/blog\/wp-content\/uploads\/2022\/11\/Screenshot-2022-11-23-at-11.29.30.jpg&#8221; title_text=&#8221;Screenshot-2022-11-23-at-11.29.30&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Never Block<\/h2>\n<p>When you see email you want to ensure never goes to spam in your Inbox &#8211; select the 3 dots &#8230; in the email ribbon and select Never Block xxxx@email.com[\/et_pb_text][et_pb_image src=&#8221;https:\/\/makeitrane.com\/blog\/wp-content\/uploads\/2022\/11\/Screenshot-2022-11-23-at-11.33.34-1024&#215;312.jpg&#8221; title_text=&#8221;Screenshot-2022-11-23-at-11.33.34&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Junk Mail &#8211; Never Block Again<\/h2>\n<p>If the email is in your Junk folder &#8211; find the ribbon or right click and select Junk > Never Block Sender[\/et_pb_text][et_pb_image src=&#8221;https:\/\/makeitrane.com\/blog\/wp-content\/uploads\/2022\/11\/Screenshot-8-1024&#215;697.jpg&#8221; title_text=&#8221;Screenshot-(8)&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Do you want to check all enquiries?<\/h2>\n<p>We can add a database to your website to keep all the enquiries &#8211; let us know<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/makeitrane.com\/blog\/wp-content\/uploads\/2022\/11\/Screenshot-2022-11-23-at-12.32.31.png&#8221; title_text=&#8221;Screenshot 2022-11-23 at 12.32.31&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>More Questions?<\/h2>\n<p>In the first instance &#8211; send an email to <a href=\"mailto:support@makeitrane.com\">support@makeitrane.com<\/a> with<br \/>1. Your name<br \/>2. Your website<br \/>3. Your email address<br \/>4. A screenshot of the issue<\/p>\n<p>We may refer you to our email partners support helpdesk &#8211; <a href=\"mailto:Helpdesk@supportitni.net\">Helpdesk@supportitni.net<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Add to safe senders list To ensure messages from known addresses or domains don&#8217;t get moved to your Junk Email folder, add them to your safe senders list: Open your Safe Senders settings. Under Safe senders and domains, enter the email address or domain you want to add, and select Add. (for example noreply@yourwebsite.com) To [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":237,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-support"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Not receiving emails into Inbox? 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